As we will dispatch your order immediately, we will only be able to accommodate any changes at our best efforts. If your order has already been shipped, we will not be able to accommodate requests for exchanges of items or cancellation. Do make sure that all the information in your order is correct before checking out.
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
Currently, we are shipping to the USA and all EU countries.
For 30 days from the date of purchase you may return for exchange any defective item(s). This return policy will be void if the product has been damaged due to misuse, physical abuse, accident, unauthorized service, or other cause not arising out of defects in materials or workmanship of the manufacture. All original packaging, and materials and a copy of the original invoice or receipt with a brief note explaining the problem or reason for exchange must be included. Exchanges are processed and shipped back to you within 5 business days after we receive them. If a package arrives with postage or freight shipping due we will refuse the package.